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How to Update Your Shipping Address How to Update Your Shipping Address If you need to change the shipping address for an order you just placed, here’s what to do: Contact our support t...

How Much Does Shipping Cost? How Much Does Shipping Cost? Shipping costs vary based on your location and order total. Here's a general breakdown: Standard Shipping (5–8 business days): ...

Do You Ship Internationally? Do You Ship Internationally? Yes! Thread Theory ships to select countries outside the U.S. We currently support international shipping to: Canada United...

When to Expect Your Refund When to Expect Your Refund Once we receive and process your return, we’ll issue a refund to your original payment method. Here’s the typical timeline: Return ...

Our Return Policy Our Return Policy We want you to love your Thread Theory socks. That’s why we offer a 60-day return window on most purchases. Items must be unworn and unwashed. Re...

How to Start a Return How to Start a Return Returning your Thread Theory socks is easy and hassle-free. To begin: Visit our Returns Portal. Enter your order number and email address...

How to Exchange Your Socks How to Exchange Your Socks Need a different size, color, or style? We’re happy to help! Here’s how: Go to our Returns Portal. Select “Exchange” instead of...

Returning a Gift Returning a Gift If you received Thread Theory socks as a gift and need a different fit or style, we’ve got you covered. To return a gift: Visit our Gift Returns page...

Understanding Your Order Status Understanding Your Order Status Here’s what each order status means: Processing: We’ve received your order and are preparing it for shipment....

Modifying an Order After Purchase Modifying an Order After Purchase We know mistakes happen — here’s what to do if you need to make a change: Time-sensitive updates: Contact us within 1 hour...